Booking Terms & Conditions

By accessing our website or making a booking, you confirm that you have read, understood, and agree to be bound by these terms and conditions.

• 1
  All bookings are subject to availability.

  We cannot guarantee room availability until your booking is confirmed.

• 2
  Reservations must be made online through our website or at the hotel reception.

  Telephone bookings are subject to availability and may require immediate payment confirmation.

• 3
  A valid payment method is required to confirm your booking.

  Bookings are not confirmed until payment is authorized or a deposit is received.

• 4
  Once a booking is confirmed, a confirmation email will be sent with the details.

  Please check your confirmation email carefully and contact us immediately if there are any errors.

• 1
  Payments may be required in full or partial at the time of booking, depending on the room type.

  Advance purchase rates require full payment at time of booking. Flexible rates may require a deposit.

• 2
  All prices include applicable taxes and fees unless stated otherwise.

  Government taxes and service charges are included in the displayed price.

• 3
  Additional charges for services (e.g., extra bed, room service) will be billed separately.

  Mini-bar, laundry, spa services, and other amenities are not included in room rates.

• 1
  Cancellations must be made before the stated cancellation period to avoid penalties.

  Cancellation periods vary by rate type and will be clearly displayed during booking.

• 2
  Late cancellations or no-shows may be charged in full.

  If you do not cancel within the specified period or fail to arrive, the full amount may be charged.

• 3
  Refunds, if applicable, will be processed according to the hotel's policy and payment method.

  Refunds typically take 7-14 business days to appear on your original payment method.

• 1
  Check-in: Flexible, any time after the standard check-in time if the room is available.

  We will make every effort to accommodate early arrivals when possible.

• 2
  Check-out: Must be completed before 12:00 PM on your checkout day.

  Late check-out may result in additional charges.

• 3
  Early check-in or late check-out may be available upon request and may incur additional charges.

  Please contact reception at least 24 hours in advance to request flexible check-in/check-out.

• 1
  Guests are responsible for their behavior and any damages caused to hotel property.

  Any damage to rooms, fixtures, fittings, or equipment will be charged to the guest.

• 2
  Illegal activities, disruptive behavior, or violation of hotel policies may result in immediate termination of the booking without refund.

  The hotel reserves the right to refuse service or accommodation to any person for any reason.

• 1
  The hotel is not liable for loss, theft, or damage to personal property.

  We recommend using the in-room safe for valuables and securing appropriate travel insurance.

• 2
  The hotel is not responsible for events beyond its control (e.g., natural disasters, strikes, government restrictions).

  In such cases, our standard cancellation policy may be modified at our discretion.

• 1
  Your personal information is collected and used according to our Privacy Policy.

  For details on how we handle your data, please refer to our comprehensive Privacy Policy page.

• 2
  By making a booking, you consent to the collection, use, and storage of your data for booking and service purposes.

  This includes communication regarding your booking and relevant offers.

• 1
  We reserve the right to update or modify these terms at any time.

  Changes may be made to reflect legal requirements, operational changes, or improvements to our services.

• 2
  Changes will be effective immediately upon posting on the website.

  The &qout;Last Updated" date at the top of this page will be revised when changes are made.

• 3
  Continued use of the website constitutes acceptance of the updated terms.

  We recommend reviewing these terms periodically to stay informed of any changes.

• 1
  These terms are governed by the laws of Nigeria.

  All matters relating to these terms shall be governed by Nigerian law.

• 2
  Any disputes will be resolved under the jurisdiction of Lagos State courts.

  Legal proceedings must be brought in the courts of Lagos State, Nigeria.